| • Please read emails carefully and understand the contents and prices. All the email conversations will be
also part of your contract with us once you make the booking.
• Hotel can be change due to any reason and without prior notice and similar hotels will be provided to
guest.
• Please take care of the belongings before leaving the car or Hotels. Company is not responsible for any
loss.
• As per the directive given by the Government of India, all Indian/Foreign Nationals are required to
provide proper proof of identification upon check-in. Valid identifications documents are: Passport &
Visa together, Voters Id card, Current Drivers License. All the documents must include a photograph.
• Hotel / camps or any kind of accommodation can deny stay if valid id proof is not provided. Company
is not responsible for any ID proof related issues.
• For extra adult hotels provide extra mattress also instead of extra Bed due to non availability
• It is presumed that the tourist is medically fit to undertake the tour. If you have certain kind of allergy
(especially for food) or any serious health issues kindly inform us in advance.
• Many small hotels / resorts do not have lift so kindly inform us in advance if you are not comfortable
with stairs.
• Generally hotel check in time is 14:00 hrs and checkout time is 11:00 hrs across India. Confirm early
check in or late checkout will be chargeable if not included in cost. Kindly contact hotel directly if you
want complimentary early check in or late check out.
•Many hotels charge extra for room heater or wifi. Normal package does not include this so in that case
these charges should be paid at hotels.
• If meals are included in package it will be served at set menu basis in a buffet menu / fixed / meal credit.
Any items which are not in their in ideal Buffet / Fixed menu will be charged extra at the time of
consumption.
• Decide the menu and options of items for menu. Some hotels having Meal credit policy instead of
Buffet or Fixed Menu during low occupancy in hotel – This meal credit amount is decided by hotel
management – if bills goes above the given meal credit amount then extra amount should be paid directly
at respective hotel. Room service for the food or packing is charged extra at many hotels.
• Due to any reason if Vehicle breakdown due to technical reasons we will try our best to arrange another
vehicle as soon as possible for the major problems. For minor problems which will not take much time
vehicle will be repaired. Kindly cooperate.
• We shall not be responsible for any delays & alterations in the program or expenses incurred directly or
indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness,
landslides, closures/blockades due to political unrest or any such incidents.
• AC will not work in all hill areas or stopped / parked vehicle.
• Driver will not drive on No entry zones and should not be forced to drive on narrow streets or roads
which can create traffic jam. Normal working hours of driver is 8 hrs in case you want services more
than 8 hours in a day kindly inform us in advance.
• In some hill area roads driving after sunset and music is not allowed due to risk of life. Kindly cooperate
for the same.
• Pick up and drop point will be one only (If multiple pickups and drop please mentions email
conversation before booking)
• In case you want multiple visit to the some particular place kindly mention in advance because some
places are having very high charges of parking.
• Tour destination / route cannot change without prior notice (Amended route and tour Destination rates
may be change)
• The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India. If the prices increased more than 5 % than the time of booking we will increase the rate even if the rates are confirmed earlier.
• Travel Namaste India reserve the right to give you a similar car if the car you booked is unavailable.
• At many of the tourist destination / hill station some of the road / shopping market / mall road have
“NO ENTRY” for all / some bigger tourist vehicles depends on destination along with time restrictions
also. In this kind of situation guest have to manage another available mode of transport with an additional
cost and on direct payment basis, this cost is not included in ideal package inclusion.
• Some time vehicle parking area little far from the sightseeing spots. Guests need to reach the parking at
their own cost.
• Vehicle will be permitted to use for sightseeing points on the route and inside the city limits or which is
mentioned in itinerary. For additional sightseeing, off route sightseeing, sightseeing not inside the city
limits or substitute sightseeing kindly contact company. Refund is not possible if any particular
sightseeing point is not covered. In case you want some excursions kindly inform company in advance or
discuss these things with company rather than driver. All nearby sightseeing points should be covered
together. However in case of sometime issues with some particular place we can adjust.
• No refund for short stay or unveiled facilities.
• Breakfast timing will be start morning after 07:30 Morning. And dinner will be evening 08:00 PM -10 PM
• No cancellation or any refund will be made if situation is beyond our control, such as bad weather,
landslide, climatic conditions or any other natural disaster, fire, any embargo, acts or decisions of
government, political or national crisis, road blocks, heavy snow fall, acts of terrorism or other similar
causes, strikes or problems at airlines, rails, buses, hotels or transporters, labor unrest, insolvency,
business exigencies, operational and technical issues, route and flight cancellations or due to which the
customer could not reach the destination and which is beyond our control.
• Company is not responsible for any accident/injury/death/theft of person or property during the course
of the tour.
• All rights reserved to management to cancel any service without any refund until full advance money
towards the service is received from the customer and accepted by company. Company can change the
features or functionality of the services at any time, without any notice.
• We shall not be responsible for any change in the itinerary due to landslides on Chardham tour route,
flight cancellations, weather conditions or any unforeseen circumstances. The additional cost incurred
will be in addition to the cost.
• Itinerary & price of the tour is subject to change without any prior notice.
• For extra adult, many hotels provide extra mattress also instead of extra bed. Kindly inform us in
advance (before booking) if you prefer only extra bed instead of extra mattress.
• Many small hotels / resorts do not have lift so kindly inform us in advance if you are not comfortable
with stairs.
• Generally, hotel check in time is 14:00 hrs and checkout time is 11:00 hrs across India. Confirm early
check in or late checkout will be chargeable if not included in cost. Kindly contact hotel directly if you
want complimentary early check in or late check out.
• Many hotels charge extra for room heater or wifi. Normal package does not include this so in that case
these charges should be paid at hotels (if any).
• Due to any reason if Vehicle breakdown due to technical reasons we will try our best to arrange another
vehicle as soon as possible for the major problems. For minor problems, which will not take much time
vehicle will be repaired. Kindly cooperate
• We shall not be responsible for any delays & alterations in the program or expenses incurred directly or
indirectly due to natural hazards, flight cancellations, accident, breakdown of transport, weather, sickness,
landslides, closures/blockades due to political unrest or any such incidents.
• Meal varieties (Breakfast / Lunch / Dinner) will be on the basis of hotel menu.
• In some hill area roads driving after sunset and music is not allowed due to risk of life. Kindly cooperate
for the same.
•Pick up and drop point will be one only (If multiple pickups and drop please mentions email
conversation before booking)
•In case you want multiple visit to some particular place kindly mention in advance because some places
are having very high charges of parking.
• Tour destination / route cannot change without prior notice (Amended route and tour Destination rates
may be change).
• For Chardham Helicopter (Kedarnath Ji) : If Guest’s weight will be above 80KG will cost extra as per
the policy.
Char Dham Yatra Registration will be done from Uttarakhand GVT site or Their Offline Counter Only by Customer OWN
Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi / Ghaziabad ( UP) Only |
